Support

Contact the TAMsys team at tamsys-support@tessol.in for:

API key provisioning, rotation, or revocation
Android SDK and device compatibility questions
AWS IoT Core certificates and IoT policy provisioning
Device assignment or missing telemetry investigations
Documentation issues and integration feedback

Include useful context

To help the team investigate quickly, include:

Your company name and TAMsys environment
The integration surface: REST API, Android SDK, MQTT, or HTTPS publishing
The affected device ID, if applicable
Timestamp and timezone of the failure
HTTP status, MQTT client error, or SDK error message
A redacted request or payload